Effective Date: September 20, 2025
This Privacy Policy explains how Sentisonics LLC ("we", "our", "us") collects, uses, and protects information in connection with Pro Midifier (the "Service"). If you use the Service, you agree to the practices described here.
1. Information We Collect
- Account information: email address and basic profile details from your sign-in provider (e.g., Firebase/Google) and your Firebase UID.
- Usage information: actions in the app (uploads, conversions, downloads), timestamps, and device/browser metadata.
- Payment information: managed by Stripe. We do not receive or store full payment card details.
- Files you upload: audio/video files for conversion and the resulting MIDI files.
2. How We Use Information
- Provide, secure, and operate the Service (authentication, file upload, conversion, delivery, billing).
- Prevent abuse, troubleshoot, and improve reliability and performance.
- Communicate about the Service (transactional emails such as receipts, renewal notices, and important updates).
3. File Processing and Retention
- We process your uploaded files solely to provide the Service to you. We do not use your uploads or outputs to train models or for marketing without your explicit consent.
- Source uploads are automatically deleted within 24 hours of upload.
- Converted MIDI files are retained in your account until you delete them. You can delete them at any time from within the app.
4. Data Sharing
- Service providers: We use trusted vendors (e.g., Google Cloud for storage and compute, Stripe for payments). They only process data on our behalf and under contract.
- Legal and safety: We may disclose information if required by law or to protect rights, safety, or the integrity of the Service.
- No sale of personal information: We do not sell your personal information.
5. Cookies and Similar Technologies
- We may use cookies or local storage for authentication state, session management, and basic analytics. You can control cookies via your browser settings, but the Service may not function properly without them.
6. Security
- We use industry-standard security measures, including encryption in transit (HTTPS) and access controls. No system is 100% secure; please use strong, unique passwords for your accounts.
7. Children’s Privacy
- The Service is not directed to children under 13. If you are under the age of majority in your jurisdiction, use the Service only with the consent of a parent or guardian.
8. Your Choices and Rights
- Access, update, delete: You may access or update your account information and delete your converted files at any time. To request deletion of your account or associated data, contact support@sentisonics.com.
- Communications: We send transactional emails related to your account (e.g., receipts, subscription notices). You may opt out of non‑essential marketing emails if we ever send them.
9. International Transfers
- We may process and store data in the United States and other countries where our providers operate. By using the Service, you consent to such transfers.
10. Changes to This Policy
- We may update this Privacy Policy from time to time. We will post the updated version with a new effective date. Material changes may also be communicated by email or in‑app notice.
11. Contact Us
- Sentisonics LLC
- Email: support@sentisonics.com